Important Update From the Willowbank Resort
After considerable thought and careful deliberation, in response to the evolving COVID-19 health crisis, the management team at the Willowbank Resort has made the difficult decision to suspend operations effective mid-night Saturday, March 21st. The health of our employees, guests and those in the local community is our top priority in this uncertain time.
The suspension includes all lodging. Lodging will remain open for those guests currently staying at the Willowbank Resort, until the morning of Saturday, March 21st.
We are following the guidance of the Bermuda Government and will reopen once the mandatory 14 day quarantine period is lifted for all arriving guests to the island. Our suspended operations will affect bookings purchased for the period from March 16 to April 30. In the event of any extension of this timeframe our team will contact all impacted guests personally with the goal of postponing and/or rescheduling vacation plans, group stays and events to such time as we are fully operational.
We also recognize this significantly impacts our employees who make the Willowbank Resort the beautiful and unique place so many love. We are in close communications with our employees, and we are assisting them through this challenging time.
We know how much the Willowbank Resort means to each of you as it does to each of us. This has been an incredibly difficult decision, taken only after careful monitoring of the unfolding crisis. We appreciate your loyalty, and we look forward to seeing you later this spring.
The Willowbank Resort Management Team